How to Find the Model and Serial Number of VELUX Skylights

A VELUX skylight contractor does much more than install skylights according to a homeowner’s specifications. The role of a VELUX skylight contractor from Mares & Dow also involves sharing all the information you need to optimize the performance of your new skylights. For example, you learn how to maximize exposure to sunlight throughout the day, as well as determine the best angle for the skylight to shine natural light on certain objects inside your home. One question a VELUX skylight contractor typically does not receive while on a job site concerns the location of the model and serial number of VELUX skylights.

Where is the Model and Serial Number Located on VELUX Skylights?

​Every VELUX skylight contains a data plate that is mounted on its frame. The information on the data plate is how you determine the model and serial number of the VELUX skylight installed in your home. You should have no problem locating the data plate, as it stands out from the frame. Other information presented on a data plate includes the type of glass and manufacture date.

Here is an example of a data plate:
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If you have a Deck-Mounted Fixed Skylight, the data plate sits on the bottom left of the frame. For a Deck-Mounted Solar Powered or Electric "Fresh Air" Skylight, VELUX mounts the data plate of the bottom left near the sash. VELUX does not use a data plate to convey product information for homeowners that have a curb-mounted VELUX Skylight installed. Instead, you can find the product information stamped on the side of the exterior covers.

If you purchase VELUX skylights manufactured before the year 2010, the product information is located in a different location than the VELUX skylights that come with data frames. Access this page on the VELUX website to discover where the product information is positioned for your VELUX skylights. Of course, the VELUX skylight contractor working on your installation project can help you find the product information as well.

If you have difficulty finding the Product ID on your set of VELUX skylights, do not hesitate to call our customer service line at 1-800-888-3589 from Monday to Friday between 7:30 am to 8 pm EST or Saturday from 9 am to 5 pm EST.

Why is It Important to Know the Location of the Product Information?

Knowing the location of the production information of your set of VELUX daylights is important for several reasons. First, if you experience a performance issue, you should contact our customer service number to receive immediate assistance. The customer service representative taking your phone call should be able to suggest ways to enhance the performance of your VELUX skylights if the issue is not considered to be a serious problem. Second, if you want to order accessories for your VELUX skylights, you need to provide the customer service representative with the product information. Third, if your VELUX skylights require repair work, you can expect to describe the model and serial number to ensure you receive the highest quality repair work.